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Shipping Policy

Pet Value Malta delivers orders across Malta.
 

Minimum order
 

A minimum product subtotal of €10 is required to complete an order.
 

Delivery charges
 

  • Orders below €30: €4 delivery

  • Orders of €30 or more: free delivery
     

The free-delivery threshold is based on the product subtotal after discounts have been applied.
 

Delivery days
 

Deliveries are normally made on Tuesday, Thursday and Saturday. We will contact you using the details provided at checkout to confirm your expected delivery day.

Delivery times cannot be guaranteed. Delays may occur because of traffic, weather, high order volumes or other circumstances outside our reasonable control.
 

Delivery information
 

Customers are responsible for providing a complete and accurate delivery address, telephone number and contact information.

If nobody is available to receive the order, we will contact you to arrange another suitable delivery. An additional delivery charge may apply when a second delivery attempt is necessary because incorrect information was supplied or nobody was available.

Checking your order

Please check your order as soon as it is delivered. If an item is missing, damaged or incorrect, contact us promptly at:

petvaluemalta@gmail.com


+356 99967606

Please include your order number and photographs where relevant.

Delivery area

We currently deliver within Malta only. Orders with delivery addresses outside Malta cannot be fulfilled unless agreed with us in advance.​

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